1. Why does the HeartPartner cycle on and off?
    You can think of the HeartPartner as a pacemaker for your secondary hearts. The HeartPartner will stimulate your soleus muscles for 60 seconds, which is sufficiently long to empty out all the blood and lymphatic fluid in the muscles. The HeartPartner will then pause for two minutes to allow the sinuses in the muscles to refill with fluid. The cycle will then repeat. This is similar to what we do when we pace the cardiac muscle, but the timing is much slower. This pacing action also prevents your soleus muscles from fatiguing when you use your HeartPartner for extended time periods.

  2. What is the ideal time of day to use my HeartPartner?
    The answer to this question is dependent upon your symptoms. If you are experiencing unexplained fatigue throughout the day, it would be most effective for use during the day. However, if you are experiencing sleeplessness due to leg cramps, restless legs, etc., the device would be most effective if used within the hours before bed. The most common use patter among our customers who are using the HeartPartner in their home, is to use the device for an hour in the morning and an hour in the evening.  For individuals in the workplace, we find that our customers use the HeartPartner throughout the workday, whenever they are at their desk.

  3. Is there an ideal amount of time that I should utilize the HeartPartner each day? Can I overuse the HeartPartner?
    The HeartPartner is a type of passive exercise device — it exercises your soleus muscles. As with any new exercise we suggest that you start out gradually with 15-30 minute sessions. Over a week or two you can build towards two hours or more of use per day. You do not have to use the device continuously to achieve the full benefits. Many individuals use the device for five or more hours per day with no ill effects.

  4. Can I use the HeartPartner in Europe or Asia?
    Yes, but this will require that you obtain a 220v to 110v converter.  The HeartPartner has an average power draw of about 15 Watts, and so a 20 Watt converter is more than adequate. The converter is inexpensive and is available in any country.

  5. Can I use the HeartPartner if I am using an oxygen tank or oxygen concentrator?
    It is not recommended that you use the device in situations where oxygen is being delivered.

  6. How does the HeartPartner differ from devices that may make similar health claims?
    While many devices are on the market making claims about improved circulation, only a small number of devices are currently available which specifically capable of activating the soleus muscles in the legs.  These typically rely on electrical stimulation and require a prescription.  Electrical stimulation devices require that electrodes must be attached to the skin to the skin of the legs.

    Another approach which does not directly stimulate the soleus muscles, but can help move fluid out of the legs, is pneumatic compression. This technology requires that the user be connected to an air pump, which severely limits mobility.

    Neither electrical nor pneumatic devices are appropriate for use in the workplace. With the HeartPartner you simply place your feet on it, and it does not require the removal of your shoes or socks in order to be completely effective.


    One very important thing to remember is that just as our heart beats, the soleus muscles also “beats”. When you are sitting or standing, soleus muscles that are in good condition will by allow blood to pool into the legs for a few minutes, and then will contract, returning that blood to the heart.  This process repeats as long as you are sitting or standing.  Only the HeartPartner has a built-in pacemaking feature which mimics the contracting and relaxing cycles of properly-functioning soleus muscles.

    In addition, the HeartPartner has extensive clinical research and testing behind it, resulting in an optimal design for stimulating the soleus muscles back to health.

    All of the above should be taken into consideration when comparing the HeartPartner to other similar sounding circulation enhancement devices.

  7. How does the HeartPartner differ from less expensive foot massage machines?

    Foot massage devices are designed to provide muscle relaxation. The HeartPartner design, based on over 10 years of clinical research, provides an optimal stimulation pattern for activating the soleus muscles, rather than relaxing them. Low intensity, long duration stimulation is required to rebuild weakened soleus muscles.

  8. Does a standing desk work as well as using a HeartPartner at work?
    A recent review by the Cochrane group indicates that there is very little evidence to support the health benefits of standing desks. On the other hand there are published studies demonstrating that the HeartPartner is effective in improving overall health through its ability to significantly enhance venous return to the heart, resulting in increased cardiac output and improved circulation throughout the body.

  9. Will the HeartPartner help even when I have had problems for many years?
    Yes, regardless of how long your condition has existed, the HeartPartner is able to train your soleus muscles and help improve your condition. When a condition has been present for a longer period of time it may require using the HeartPartner for a longer time before experiencing results. Individuals with long term conditions usually notice substantial improvement in 4-8 weeks.

  10. I suffer from peripheral neuropathy.  Will the HeartPartner help me?
    Increased circulation to the feet and toes brings increased oxygen to those tissues which can help the small nerves regenerate. Numerous individuals have reported regaining sensation in their toes after using the HeartPartner regularly.  Nerve regeneration occurs at a rate of about 1 millimeter per day, so if the nerve degeneration has been ongoing for an extended time period, it may takes months before sensation returns to the toes.

  11. I suffer from nighttime leg cramps. Will the HeartPartner help me?
    The HeartPartner is extremely effective in eliminating nighttime leg cramps. Many HeartPartner customers have told us that within a few days of starting to use the HeartPartner, their nighttime leg cramps have disappeared.

  12. Will the leg muscle exercise I get from the HeartPartner help me lose weight?
    Yes, it appears that use of the HeartPartner can have this effect. When fluid pools in your legs it means that the fluid is not getting back to your heart, and so your cardiac output drops. Cardiac output can drop by more than 1/3 when sitting quietly for an hour or less. Cardiac output drives metabolic activity, and so reduced cardiac output means reduced metabolic activity and so reduced caloric burn which can lead to weight gain. The HeartPartner improves cardiac output by returning the fluid pooled in your lower limbs back to the heart, which results in increased metabolic activity and increased caloric burn. We estimate that with consistent use of the HeartPartner on a daily basis, you could lose 15 pounds over the course of the year, but many of our customers report much greater levels of weight loss.

  13. My company does not like us to use space heaters in our offices, but I am cold all the time. Will the HeartPartner keep me warm enough to allow me to unplug my space heater?
    Yes, for most office workers, regular use of the HeartPartner is more than sufficient to keep them comfortable in their workplace, and they are able to remove their space heaters. This is good for two reasons. First, the HeartPartner does not present the fire or injury risk of a space heater. Second, the energy cost of operating a HeartPartner is about $1.50 per year, while the cost of operating a space heater can be over $450 per year. As a result, you can pay for a HeartPartner in less than two years through energy savings alone.

  14. Is the HeartPartner covered by my insurance?
    It may be. Some health insurance programs provide partial reimbursement for wellness products. But the HeartPartner is priced below the deductible of many healthcare policies and therefore, would not be covered in that situation. The HeartPartner may also be purchased using a Flexible Savings Account (a before-tax savings plan dedicated to healthcare expenses). These funds must be used before March 31st of each year or they are lost.  Sonostics also offers interest free financing to assist in the purchase of a HeartPartner.

  15. Is the HeartPartner FDA approved?
    The HeartPartner is classified as a passive exercise device, and so it does not require FDA registration.

  16. When will my order be shipped?
    All items are typically shipped with one business day after we receive your order.